Q: What does it mean for KPMG to join the SAP Global Strategic Service Partner (GSSP) program?
Hendrik: KPMG has had a longstanding relationship with SAP having worked together for over 20 years. Joining the SAP GSSP program places KPMG in the top-tier of SAP’s partner program and recognises KPMG as now being part of an exclusive tier representing less than 1% of SAP’s worldwide partner ecosystem with the scale, capability and proven delivery record to support SAP’s most complex, business-critical transformations globally
Q: Why is this milestone significant?
Hendrik: For clients, GSSP status means access to closer collaboration with SAP, accelerated innovation, and greater confidence in delivery. This new relationship status is an important milestone for KPMG and SAP as it highlights our shared commitment to co-collaborating, investing and innovating which in turn helps serve clients more strategically. Together, we are scaling trusted business-led, AI-enabled solutions. KPMG professionals’ differentiated industry experience and large-scale transformation capabilities, combined with SAP’s leading technology, will deliver intelligent, measurable results.
Q: What specific SAP innovations are KPMG firms leveraging?
Hendrik: KPMG has been at the forefront of participating in the latest SAP innovations, including SAP Joule for Consultants. KPMG and SAP are pioneering the future of AI-driven consulting and SAP Joule for Consultants gives KPMG teams access to SAP’s most authoritative and current knowledge—reducing research time, accelerating project execution, and helping clients realize value sooner.
A few other SAP innovations include Joule Studio, which enables the development of AI agents specifically designed for enterprise operations. This collaboration allows KPMG firms to co-create and pilot innovative solutions, addressing real-world use cases with the latest cutting-edge technology.
SAP Business Data Cloud enables KPMG firms to help clients establish a unified, trusted data foundation aligned to their core objectives—unlocking agility and improving decision-making. By embedding AI within a structured, business-led transformation approach, clients can modernize and scale insight-driven innovation across their organization.
Q: How important a role does AI play in your work as a GSSP?
Hendrik: AI is central to modern digital transformation. KPMG professionals guide clients in activating relevant SAP embedded AI capabilities and custom AI-powered extensions to help create a more intelligent, responsive and scalable operating model. KPMG adopts a value-driven and human-centric approach to facilitate AI-enabled transformation, promoting trust, sustainability, and long-term success while leveraging the potential of this rapidly advancing technology. This global alliance emphasizes enterprise-level AI agents to improve workflows and decision-making; KPMG anchors its approach in its Trusted AI framework to deliver AI rapidly and responsibly.
Q. What is KPMG’s Trusted AI framework?
Hendrik: KPMG Trusted AI framework is our strategic approach to designing, building, deploying and using AI strategies and solutions in a responsible and ethical manner so we can ensure we help clients accelerate value with confidence.
Q: What types of organisations will benefit most from this partnership?
Hendrik: KPMG is known for its thorough approach and making sure clients get advisors tailored to their needs, especially for industry-focused innovation. While some other GSSPs now avoid tough business discussions and focus only on large-scale projects, KPMG targets both big and mid-sized organizations dealing with complex transformations across countries or systems. This includes those updating their ERP systems, moving to cloud solutions, or integrating AI into their main operations. Forward-looking companies that want significant change and believe in AI’s potential to accelerate transformation can benefit from the partnership between SAP and KPMG, which puts AI and business goals first.
Q: What’s next following entry into the GSSP program?
Hendrik: We will continue to invest in talent, innovation and joint go-to-market initiatives with SAP. Our focus is on helping clients achieve faster time to value, build digital trust, and future-proof their operations in an increasingly AI-driven economy.
